Modern, Scalable Tax Platform to Unlock Market Share
A state and local tax firm
The Client needed to re-envision and engineer a twenty-year-old legacy platform that was no longer optimized. Underpinned by the updated platform, the Client could shift their focus to leading the industry through technical innovation and a people-centric approach.
- Engineer
- Designer
- Quality Engineer
- Data Engineer
- Software Engineering
- Product Strategy
- Maintenance
- Product Management
- Scalable Architecture
- Journey Mapping
Customer Journey
Dialexa began by understanding their business requirements and end-to-end Customer touch points. Working with a complete picture, the team aligned the new strategy and delivery to the reality of our Client’s needs.
Modern platform supports massive growth
The end result was a sophisticated platform that seamlessly processes complex transactions and powers the Client’s business. By adapting the experience to be more data-centric, the solution enabled dramatically improved efficiency and ease-of-use. A modern tech-stack and modular architecture gave the Client an adaptable foundation that allowed them to capture new opportunities, growth, and revenue during a tough national financial crisis.
10X Growth
The new platform and architecture enabled tremendous company growth
66% Improved Efficiency
Processing time was significantly reduced by adapting the workflow to fit the needs of users
100% COVID-19 Productivity
During the global COVID-19 pandemic the Client was able to maintain full operations without disruption
Let’s make it happen.
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