Global pioneer in pharmaceuticals and diagnostics focused on advancing personalized remote healthcare.
Using a Product Approach, Dialexa’s team of product designers, researchers and managers began by uncovering opportunities to deliver value across the product ecosystem, including patients, healthcare providers, clinic staff, caregivers, and other support personnel.
We engaged a multi-disciplinary team to design and build an improved user experience accounting for the unique customer accessibility challenges, legal and regulatory requirements associated with Software as a Medical Device (SaMD), and continued clinical and commercial growth objectives.
The updated products improve customer experience and prepare our client for future growth with a highly scalable architecture, multi-language interface, and simplified deployments. Most importantly to us, it’s making a real difference in people’s lives and the health of their vision.
Remote access allows testing and monitoring without the burden of clinical visits
Patients reported feeling more reassured that their condition was being closely monitored by their HCP
Frequent testing and alerts allow patients at risk of permanent vision loss to access care quickly
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